Ticketing Agent

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https://dbzstatic-a.akamaihd.net/.dist_41fcb6643f48d6c828a90a42e92d3a0e3f0e9979/ 19068

Details: Posted on: 1st February 2018

  • Company Name: Discovery World Travel And Tourism
  • Employment Type: Full Time
  • Monthly Salary: 2,000 - 3,999 AED
  • Minimum Work Experience: 2-5 Years
  • Minimum Education Level: High-School / Secondary
  • Listed By: Employer
  • Company Size: 11-50 Employees
  • Career Level: Mid-level
  • Listed by:


>Required female staff
>• Proficiency in English; knowledge of additional language is an advantage
> Liaising, completing reservations and ticketing requirements of Corporate and walk-in customers
> Develop and maintain excellent relationship with existing Corporate and walk-in clients
> Suggest best recommendations on travel-related queries to customers
>GDS Knowledge - Amadeus and Galileo
> Enhance customer service with value-added benefits and amenities with reservations
> Promoting and selling travel insurance policies recommended by the company
> Assisting reservation and ticketing team to achieve strategic growth and business development
> Courtesy calls to existing Corporate and customers
> Answering online, telephone and customer queries with multiple options
> Analyzes the current promotions, special fares and updates from Airlines and consolidators
> Stay abreast of the most current and timely promotions and updates from airlines
> Well updated on ticketing aspects such as cancellation penalties fare and RBD restrictions
> Adhere to procedures and Rules of fares, changes or cancellations of reservations.
> Maintain billing and travel requisitions for accounting purposes.
> Assist Holidays department in terms of Hotel and Air bookings
> Arrange Hotel and Car reservations for travelers

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