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Sales - Key Account Manager - Corporate

via Rotana
Abu Dhabi Abu Dhabi >
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Key Account Manager Key Account Manager >
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https://dbzstatic-a.akamaihd.net/.dist_ae3eabb519fe82e03ff4d68ac2fdfff9979a1954/ 9825163

Details: Posted on: 12th July 2018

  • Company Name: Rotana
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Key Account Manager
  • Minimum Work Experience: 2-5 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Manager

Description:

Job Description

We are currently seeking for passionate and dynamic guest focused Sales & Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Key Account Manager, you are responsible to source, solicit, negotiate and handle all accounts within your assigned portfolio. The role involves implementing and executing all sales action and to take additional responsibilities and projects as assigned, whereby it will include key responsibilities such as:

Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ for a comprehensive client servicing, achieving targets and maximum productivity in your portfolio of accounts

Generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)

Ensure that the response to any business request is actioned within 24 hours in order to avoid customer complains

Provide feedback on changing marketing conditions, including trends in the competition in order to understand better market trends and change possible selling strategies

Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients

Closely monitor accounts revenue and business production of own corporate portfolio to maximize up selling opportunities, to review direct competition and to conduct regular research

Attend major events as requested in order to promote Rotana

Skills

Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential.

Knowledge & Competencies

The ideal candidate will have a service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies:

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

Job Details

Job Location: Abu Dhabi, UAE
Department: Sales
Employment Status: Full time
Employment Type: Mid-Career
Number of Vacancies: 1

Company Profile

Welcome to the world of Rotana. Since its inception, the company has grown to become the largest hospitality management company in the region - a brand not only widely recognized, but much admired.

Rotana’s strategic development is orchestrated by a team of professionals, who have exceptional international experience and a fundamental understanding of the cultures and communities where it operates hotels.

The impressive growth in the number of Rotana properties under management is powered by a consistency in ‘getting it right’ first time, every time. Indeed, the company’s strategy is nothing less than to have a property located in every country across the Middle East, Africa, South Asia and Eastern Europe.

This plan is under full sail. Rotana is managing an ambitious expansion that will see its portfolio of operational properties increase from two in 1993 to nearly 100 by 2014.

Current properties span 26 cities, and at time of going to press, new properties are to open in Amman, Al Ain, Dubai, Al Khobar, Jeddah, Riyad, Dammam, Karbala, Baghdad, Suleimaniyah, Erbil, Doha, Libya, Rabat, Istanbul, Iskenderun, Muscat, Salalah, Tehran, Nouakchott and Algiers.

This is delivered through our five main brands: Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana and the recently launched The Residences by Rotana, each offering the same impeccable Rotana service-excellence to our different target audiences, be it leisure or business travellers or the local community.

Development of these brands is rigorously planned and meticulously managed across all our operations - evoking the utmost trust and confidence among property owners.

As a management team, we are dedicated to raising the standards within the hotel industry by setting and improving on our own.

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