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Club Millesime Waiter

Details: Posted on: 14th January 2018

• Company Name: Accor Hospitality Group
• Employment Type: Full Time
• Monthly Salary: Unspecified
• Job Role: Waiter

• Minimum Work Experience: 1-2 Years
• Minimum Education Level: N/A

• Listed By: Employer
• Career Level: Mid-level

Description:

Hotel or EntitySofitel Abu Dhabi CornicheManaged hotel

City ABU DHABI
State Northern UAE

Country
United Arab Emirates

Sofitel Abu Dhabi Corniche enjoys a
privileged location on the eastern tip
of the Corniche Road, one of the most
prestigious district in the city and full
of the characteristic charm of the seafront.

The establishment is part of the Capital Plaza,
a complex comprising of five buildings. Its
slender, futuristic architecture revisits Art Deco
codes.

The 282 rooms and suites boast a contemporary French design featuring pure line and materials, drawing heavily on oriental influences. Discover the hotel

Contract

Job Level

Job

Job

Fixed-term contract:

No

Status

Full Time

Anticipated Start Date

14-02-2018

Contact

Saleh Hamza
H7507-HR5@sofitel.com

Show Phone Number

Skills

Level of Education Others
Areas of study Other
Professional experiences 1 to 2 years
Languages essential English (Fluent)

Key tasks

Main Duties:

To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Abu Dhabi Standards of Performance.
To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
To carry out any other reasonable duties and responsibilities as assigned.
To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.
To perform opening and closing procedures established for the place of work as assigned.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To handle guest enquiries in a courteous and efficient manner.
To establish a rapport with guests maintaining good customer relationship.
To monitor operating supplies and reduce spoilage and wastage.
To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

Other Duties:

To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
To provide friendly, courteous and professional service at all times.
To maintain good working relationships with colleagues and all other departments.
To read and understand the hotel's Employee Handbook and to adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
To comply with local legislation as required.
To respond to any changes in the department as dictated by the needs of the hotel.

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
To attend training and meetings as and when required.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.