Housekeeping - Housekeeping Supervisor

via Rotana
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Housekeeping Supervisor Housekeeping Supervisor >
https://dbzstatic-a.akamaihd.net/.dist_f095cc60214a493fbce4af35cdf267c7dd654a23/ 9728259

Details: Posted on: 23rd December 2017

  • Company Name: Rotana
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Housekeeping Supervisor
  • Minimum Work Experience: 0-1 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Mid-level


Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

Prepare Housekeeping Attendants job assignments
Issue keys and supplies to Housekeeping Attendants
Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
Attend daily meetings and receive special instructions
Receive check-outs before reporting them as vacant
Receive special requests from guests and carry them out
Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
Fill out report and hand over found articles to the lost and found department
Supervise cleaning of guest rooms, corridors and stairwells
Train and assist Housekeeping Attendants and advise Superior about performance
Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained


Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Drive for Results

Job Details

Job Location: Abu Dhabi, UAE
Department: Housekeeping
Employment Status: Full time
Employment Type: Entry level
Manages Others: Yes
Number of Vacancies: 1

Preferred Candidate

Years of Experience : Min: 2
Degree: High school or equivalent

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