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Guest Service Agent (Arabic Speaking)

via Minor HOtels
Abu Dhabi Abu Dhabi >
Jobs Jobs >
Hospitality & Restaurants Hospitality & Restaurants >
Details
https://dbzstatic-a.akamaihd.net/.dist_0d0d6fed86150be6bf4008a5bafc6b0b151fbaff/ 9728093

Details: Posted on: 17th December 2017

  • Company Name: Minor HOtels
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Mid-level

Description:

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

Strong focus on customer service;

One year experience in a luxury hotel at the Front Office/Concierge/Guest Relations required;

Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred;

Proficient inArabic & English languages.

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