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Guest Service Center Agent

via Minor HOtels
Abu Dhabi Abu Dhabi >
Jobs Jobs >
Hospitality & Restaurants Hospitality & Restaurants >
Details
https://dbzstatic-a.akamaihd.net/.dist_d4be3acc74371509df0716ffc080a5e2242aa578/ 9727827

Details: Posted on: 10th December 2017

  • Company Name: Minor HOtels
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Minimum Work Experience: 0-1 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Mid-level

Description:

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts, weekends and public holidays
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

Additional Information

With Opera experience is preferred.

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