FM Supervisor Khidmah LLC

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Details: Posted on: 13th December 2017

  • Company Name: Abu Dhabi University
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Minimum Work Experience: 0-1 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Mid-level


Job Description

Purpose of the Position
To effectively manage the strategic direction of the facilities and engineering services along with a number of outsourced service providers. The prime objective is to ensure that adequate management systems are in place to continually ensure a safe and robust environment for achieving superior performance throughout the property.
Key Responsibilities/ Accountabilities
1. Develop, gain consensus and implement the best practice/ building operation plan for assigned assets.
2. Work with the Property Manager to prepare the final budget documentation/plans and administer works to ensure budget compliance
3. Inspect facilities/equipment to determine the extent of service and equipment required.
4. Arrange for alterations, maintenance or reconditioning of facilities, as specified in the operating procedures or management services agreement.
5. In conjunction with the procurement team, competitively bid and prepare all non- engineering service contracts to assure high quality and cost effective services
6. Assemble and analyze contract bids, submit recommendations and prepare the standard form contract agreement for the Property Manager, for execution by the Management team.
7. Approve purchases of supplies and equipment for use within the facility.
8. Prepare a periodic inventory of Premises contents and property condition and forward the listing to the Property Manager for review.
9. Be proactively involved in ensuring that services are reviewed and refinements made to enhance these services across the facility.
10. Maintain Aldar PMS
11. Effectively manage all resources, manpower & finances
12. Ensure & effective PPM regime is in place and adhered to
13. Regularly analyze call center data and plan improvements

Working Conditions
1. Ideally experienced in working with residential & commercial /retail properties
2. Flexible working hours
Measurable Objectives
1. Participate as an active member of the Vendor account team representing facilities/engineering.
2. Provide the Property Manager with reports on developments in the engineering market (both for service delivery and on new products and services).
3. Communicate operating philosophies, technical information, objectives and expectations to the facility team.
4. Develop and maintain standard operating procedures, emergency response procedures, preventive maintenance programmers and all technical documentation
5. Develop a complete personal knowledge of the design intent, operational alternatives and contingency plans related to all building systems
6. Develop and deliver the monthly reports/Billing sheet/ P& L report/ PMS report & document library
7. Support the engineering service provider to deliver services that meet or exceed Clients' changing business expectations.
8. Develop staff program, identify skills gaps & develop in house learning opportunities
9. First Management Call responsibilities for the office, response dependent upon severity.

Health and Safety
1. A high level of commitment to providing a safe working environment for all staff.
2. Ensuring that all defined services are completed in accordance with all operating procedures and within the Health & Safety (H&S) guidelines.
This position profile covers the key responsibilities and expectations from the incumbent. However responsibilities may change due to business requirements and it is expected that the employee will be flexible and carry out duties as may be reasonably assigned by line manager.
As a condition of employment, all employees are expected to carry out their duties within the guidelines prescribed by company policy, procedure and practice.
From time to time, employees will be required to attend meetings, briefings, and training sessions as required.
In addition, employees must adhere to all Khidmah health & safety policies, procedures, practices, and relevant legal and statutory health & safety requirements and obligations.


Qualifications and Experience
1. Mechanical Engineering or Facilities Management related qualification
2. Proven track record of customer services oriented facilities management (FM) and engineering management experience along with proven experience in facilities management
1. Excellent level of knowledge relating to MS Office.
2. Demonstrate experience in Leading & managing business service teams, including the management work allocation process, performance management, staff development and career planning
3. Excellent knowledge & understanding of H&S and environmental responsibilities. Willing to study for additional formal qualifications if necessary
Customer focused with sound commercial and financial awareness
5. Able to translate client requirements into action plans and implement them
6. Demonstrated high level English written and interpersonal skills, including an ability to communicate negotiate and consult at all levels of staff and to produce reports of a complex nature.
7. Able to establish relationships with clients, suppliers and across the FM business

- Driving License is a must.

Job Details

Job Location: Abu Dhabi, UAE
Company Industry: Facilities Management
Requirements : Employer (Private Sector)
Job Role: Management
Employment Status: Full time
Employment Type: Employee

Preferred Candidate

Career Level: Mid Career
Residence Location: United Arab Emirates

Company Profile

Khidmah LLC is a fully Integrated Property Service Solutions Provider, delivering comprehensive Services under a single point of contact to the finest properties and most prestigious clients not only in the Middle East, but throughout the world.

Khidmah was created in a time and place that offered unparalleled opportunities. As an Emirati owned and operated Company, every member of the Khidmah team understands the fluctuating needs across markets and asset categories in the UAE, GCC, and throughout the entire region.

Our model translates into any language, any culture, and any industry recognising the need to be competitive across diverse marketplaces. By doing so, Khidmah’s capabilities to deliver outstanding Service to our Clients at genuinely good value, is what makes us uniquely different and has spurred us to grow from strength to strength.

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