Job Details
Description
We are seeking a high-energy, sales-driven Spa Receptionist to elevate guest experience and maximize revenue. You will be the face of the spa, turning every guest interaction into an opportunity to upsell treatments, promote package upgrades, and sell retail products, memberships, and gift vouchers.
Key responsibilities:
• Welcome clients and deliver a five-star hospitality experience
• Handle check-ins, payments, and phone inquiries professionally
• Promote treatments, packages, and retail products
• Fill booking gaps and help maximize the schedule
• Maintain a spotless and organized reception area
• Manage a busy phone line while greeting walk-in guests smoothly
Requirements:
• Proven ability to upsell naturally
• Warm, persuasive communication style
• Flexible for shifts, weekends, and public holidays
• Calm, positive, and professional in a fast-paced environment
Ukrainian, Russian, Filipino