Wealth Advisor

via HSBC Bank
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https://dbzstatic-a.akamaihd.net/.dist_f095cc60214a493fbce4af35cdf267c7dd654a23/ 9582436

Details: Posted on: 10th January 2018

  • Company Name: HSBC Bank
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Minimum Work Experience: 2-5 Years
  • Minimum Education Level: Bachelors Degree
  • Listed By: Employer
  • Career Level: Mid-level


Job Title - Premier Wealth Relationship Manager

About HSBC

HSBC is one of the world's leading banks, with a network covering 74 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.

Role Overview

The role is a client facing role managing our highest value clients where professionalism, client focus and a broad understanding of the fundamentals of financial planning are critical to the success of the business. The role is required to fulfil wealth needs of clients directly based on referrals, through wealth products and services directly to client. To provide financial planning service to both new and existing customers by identifying customer's needs, and where appropriate, proposing solutions and services to fulfill those needs through “regulated” products available through the Group and third parties. It will also entail reviewing the portfolio regularly to ensure the solutions are still suitable to meet clients' needs and embed client loyalty by meeting their needs either directly or through other internal business partners. In delivering the business objectives the job holder must also maintain the levels of operational integrity required by HSBC Group, closely managing your individual and the collective performance of your wider team. Creating and maintaining an environment and relationships where you and the wider Branch team maximize performance in achieving the RBWM business objectives. The identification of opportunities for wealth reviews and delivering wealth solutions as an adviser are amongst the key activities to achieve your goals in-line with GWIF and as complied with local regulatory requirement.

Duties & Responsibilities

· Achieve Sales Performance Standards & Key Performance Indicators in a compliant manner

· Support and work closely in partnership with PRMs in the achievement of the plan, both country AOP and their own Key Performance Indicator's.

· Recommend and sell regulated wealth products directly to clients based on PRM's referral and/or clients needs.

· Assist Area Heads / Premier Wealth Sales Managers in lead generation and co-ordinate branch sales planning and development of branch sales force

· Proactively complete Continuous Professional Development in order to meet and maintain Compliance & Training Competence Standards

· To implement Group Compliance Policy

· Own the client relationship with HSBC

· Maintain a deep understanding and technical knowledge of relevant products and services available from Group sources and elsewhere in order to provide the best solutions for clients and maximize revenues for Global Wealth and the Group

· Maintain highest standard of excellence in client service across the team and with individual portfolio - Ongoing analysis of client portfolios through marketing of ideas and researching clients

· Provide clients with an outstanding service proposition based on professional relationship management and outstanding service, adhering to global service standards.

· Handle client's needs in a positive, timely and appropriate manner .

· Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

· To work as part of an integrated branch management team to ensure, standards and are met and operating models delivered

· Proactively support others through direct and indirect actions beyond activities particular to this role

· Collaborate with the wider team to deliver the Branch RBWM Performance measures and plan to support the multi-channel client journey

· Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making.

· Ensuring that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines

· Agree and manage lending facilities within any agreed Approval Authority (RAA)

· Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

· Adhere to selling process and sales quality requirements

· Ensuring that sales & operations are undertaken in accordance with HSBC Bank plc. FIM, BIM and Credit Policy lending guidelines.

· Comply with local regulatory requirements.

· Management of Information Risk including adherence to ISR policy and completion of ISR mandatory trainings.

· Be alert to operational risk losses during the execution of the day to day responsibilities, Identify an operational risk loss and report this to manager ensuring that it is reported to their local risk coordinator.

· Adherence to sanction guidance contained in the Legal and compliance FIM B2.17.7

Qualifications :

Experience & Qualifications

· Bachelor's degree or equivalent experience

· Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent

· Evidence of strong sales results in insurance and investment products

· Relationship management experience with high net worth clients

· Strong technical skills in wealth management

· Strong sales orientation, networking and portfolio management skills

· Sound knowledge of financial services products and services and the client relationship management system

· Professional outlook and impact.

· Excellent interpersonal skills and communication skills both verbal and written.

· Highly business and target focused.

· Goal orientated.

· High customer focused - service driven.

· Excellent technical skills in, Investment areas.

· Ability to build strong relationships.

· Strong listening and questioning skills.

· High ability to persuade and influence.

· Ability to plan and organize.

· Excellent sales skills.

· Analytical ability.

· Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country

· Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment

· Able to communicate well in English and local languages

· Attain appropriate professional and regulatory qualifications as required by market

· Attain any internal standards as required by country

· Have an understanding of the immediate regional Global Wealth strategy and the ability to plan own activities accordingly

· Be ambitious about providing the highest standards of delivery to colleagues and clients

· Show ability to set stretch goals for self and the ability to deliver these with courage and tenacity

· Be authentic and show ability to engage with colleagues and clients to deliver at pace

· Make considered decisions that protect HSBC & Global Wealth values, reputation and businesses

· Client focus

· Sales orientation

· Portfolio management

· Communicating & influencing

· Marketplace knowledge

· Business understanding

· Premier products and services

· HSBC services and propositions

· Risk and compliance

· Business processes

“Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"

Business Area

Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels. For more information visit http://www.hsbc.com/careers/explore-our-business


We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.

Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.

What to expect at HSBC

The chance to realise your ambitions

Globally connected careers

A strong emphasis on values

Learning and development opportunities

An inclusive, meritocratic culture

Market-competitive benefits

Global Careers Opportunities

Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers

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