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Workshop Controller / Service Manager / Master Technician / Auto Electrical Trouble-shooter

Abu Dhabi Abu Dhabi >
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https://dbzstatic-a.akamaihd.net/.dist_9031db15d0814282577aaf0c3820b1304b23eab2/ 11442102

Details: Posted on: 22nd July 2018

  • Education Level: Bachelors Degree
  • Work Experience: 15+ Years
  • Commitment: Full Time

Description:

To be a Programming & Diagnosing with advanced Software & Hardware Tools support Knowledge On American, European, Japanese, Korean & Asian Brands Experience Also, I Would like to work With Such A Those companies who can understand and support my skills in terms of challenging and encouraging environment.


EXTRA ORDINARY ROLE / RESPONSIBILITIES : Monitor and drive Dealer performance in relation to Customer Delight, Service Quality KPIs, Dealer Standards and Genuine Parts & Accessory purchase performance.
Implement service strategy, programs and processes as directed by HQ and After sales Director.
Develop, agree and implement annual business plans and targets with Staffs.
Follow up business plans to provide support and direction.
Ensure agreed activities and measures are documented and executed.
Regular monitoring of respective markets’ service performance.
Identify staffs’ needs / requirements for Technical & Non-technical training.
Ensure Team are equipped with recommended equipment.
Assist in Service related conferences.
Manage customer complaints escalated by Customer Care Coordinator.
Maintain communication links with HQ & dealer network.
Management of business projects.
Monitor Technical Support requirements within own markets. Direct focus/activities of Technical Support as appropriate.


For More Details pls contact to my nu +(971) 528038819.available on watsapp also.

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