Al Rayan Camp Mobile: +971547960307
To obtain a challenging position working with a team of professionals in a highly
client focused environment that utilizes my technical & communicational skills to add
to the overall success of the organization.
Technical Skills: MS Office Tally Accounting Program (Certified by Tally Academy)
1) MUTHOOT FINANCE LTD :
Duration: Aug 2011 to July 2017
Junior Relationship Executive Start from Aug, 2011.
Handling gold loan Operational Process.
Incharge for cash handling operation.
Upload kyc’s data in CBS.
Identifying potential customers and referring the cross sell products like
Domestic Money Transfer, Vehicle Insurance, and Muthoot Gold coin
Scheme, Air Ticket, Health Insurance etc
Ensuring all accounting Entries are passed at the Branches.
Reconciliation of Bank Accounts.
Submission of Monthly Operations Report.
Handling International Money Transfer inward (western Union, xpress
money, Transfast,Money Gram, Instant Cash) Outward (Prabhu Money), Forex, Dmt (Domestic Money Transfer) operating Process.
Role has been changed to JRE – Asst Manager Operation with the additional
responsibilities since , Dec 2014
Perform Complicated and unique transaction requiring in depth product and operation Knowledge.
Identifying potential customers and referring the cross sell products like Domestic Money Transfer, Vehicle Insurance, and Muthoot Gold coin Scheme, Air Ticket, Health Insurance etc.
Answer moderately complex inquiries by customer; refer high level enquiries to aspirate staff.
Handling inbound and outbound calls.
Studying new products and promotions and presenting it to colleagues
Handling customer queries.
Assist to the all Branch Manager Work.
Role has been changed to Asst Manager Operation- Business Development officer with the additional responsibilities since , Feb 2015
Managing on effective field sales team .
Face to face Sales Meetings.
Brand Development and Product Development.
Supervised field sales for business and individuals.
Presented products at Regional Seminars.
Personally Liaising With HNI Customers.
Marketing Activity conducted for Increasing NCA and Gl growth.
Report to Regional sales Manager Monthly Target vs. Achievement.
Role has been changed to Business Development officer- Cluster Branch Manager with the additional responsibilities since ,JAN 2017
Acquisition of new HNI Clients.
Maintaining the Customer relationship with the branch by Handling
Customer Queries & resolving their issues at the earliest.
Sourcing NCD Accounts, Gold Bond, Life Insurance for the branch.
Identifying potential customers and referring the cross sell products like Domestic Money Transfer, Vehicle Insurance, and Muthoot Gold coin
Scheme, Air Ticket, Health Insurance etc.
Convincing the customers to open their Over Draft Loan accounts / third party products with the branch by generating leads from Kyc’s.
Handling gold loan operation process.
Co-coordinating with the Branches, Branch Head, Marketing Head, and
Insurance Head for achieving Cluster target.
Reconciliation of Bank account
Submission of monthly Business Report.
MIS Report to the customer/ Branches.
Report to Regional Manager for Monthly Target vs. Achievement.
Part of highest sourcing of kyc accounts for the quarter ending Mar, 2012 in the Branch.
Fund Recovery to the customers from NPA, OD for Pending Cases.
Cross sell give hand for Achieving Third Party Products in the quarter ending Mar, June 2016.
Participated in eye Camp Activity and Blood Donation activity in Local branches for Poor People.
Daily service more than 100 customers, so our Gold Loan growth increase rise
up 3 Cr on June 2012.
Marketing and cross sell give hand to increase NCA by 10 Percentage.
Achieving the Cluster Target for Gold Loan in the quarter ending Mar, June
Father’s Name: Ganesan
Date Of Birth: 10.05.1991
Marital status: Married
Contact Number :
3/277 koottam puli,
Tamil Nadu – 623 513.
English, Hindi, Tamil and Malayalam
I hereby declare that the above furnished details are true to the best of my knowledge and belief.
Place: Abudhabi Jeyasheelan.G