Customer Service Specialist | POS Payment Systems | 4+ Years Experience

salaryNew

AED 4,000 - 5,999 per month

commitment

Full Time

experienceNew

2-5 Years

qualification

Masters Degree


Job Details
Customer Service Specialist with 4+ years of experience across retail and banking environments in Australia and the UAE.

Handled 700+ daily customer interactions across in-store, phone, and digital channels, resolving enquiries related to products, payments, and services. Experienced in POS systems, payment processing, and troubleshooting transaction issues.

At Big W (Woolworths Group), supported multi-department operations, processed high-volume transactions, and contributed to record AUD 83K daily sales through strong customer engagement and upselling. Recognized for promoting digital and contactless payment solutions.

Previous banking experience with Askari Bank and ADCB includes customer onboarding, account services, and support for digital banking platforms.

Key strengths include customer service, complaint resolution, POS/payment systems, CRM tools, Microsoft Office, and sales support.

Fluent in English, Urdu, and Hindi; intermediate Arabic.

Based in Abu Dhabi | Available immediately | Open to customer service, call center, retail, or admin roles. Available for immediate interview and flexible with shifts.
Languages
Any
Nationality
Any

Location

Abu Dhabi, UAE
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