Customer service Representative

Abu Dhabi, UAE

Full Time

5-10 Years

Bachelors Degree

Job Details

Dear Hiring Manager, I am writing to apply for the customer service representative position with over six years of experience in customer service and contact center environments, including Banking and BPO operations, I have developed strong ability to manage customer interactions professionally, resolved concerns efficiently, and build long-term customer relationships, I am highly skilled in handling high-volume inquiries across voice and digital channels while consistently meeting KPls such as AHT, FCR, CSAT, quality and adherence. Known for my communication skills, empathy and attention to details, I am confident in my ability t o contribute positively to your organization customer experience and service Standards

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