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HR Enablement Associate

بواسطة Ernst and Young
أبوظبي أبوظبي >
وظائف شاغرة وظائف شاغرة >
موارد بشرية و توظيف موارد بشرية و توظيف >
التفاصيل
https://dbzstatic-a.akamaihd.net/.dist_0d0d6fed86150be6bf4008a5bafc6b0b151fbaff/ 9467051

التفاصيل: نُشِر بتاريخ: 19 ديسمبر 2017

  • اسم الشركة: Ernst and Young
  • نوع التوظيف: دوام كامل
  • الراتب الشهري: غير محدد درهم
  • الحد الأدنى من خبرة العمل: 0 - 1 سنة
  • الحد الأدنى من مستوى التعليم: غير محدد
  • صاحب الإعلان: صاحب العمل
  • المستوى المهني: متوسظ الخبرة

الوصف:

Works across the HR Enablement function, with Talent Services and collaborates with other Talent functions to ensure consistency of user experience, client satisfaction, timeliness and responsiveness of service, quality of service, efficiency of delivery etc. Assists with the overall support, coordination and logistics of HR Enablement project management and deployment. The role would also support specific teams within HR Enablement as and when required, such as Onboarding, and Exit during peak seasons.

Operations Management

HR Enablement coordination

· Provide project management support across all areas of Enablement to enable deployment across MENA, key areas being-

o Onboarding

o Exit

o Probation

o HR Contact Centre

· Support with communications plan and field queries pertaining to deployment

· Manage the compliance of minimum performance standards of the teams and report periodically providing guidance on how to raise compliance

General and team support

· Understand and have knowledge of key talent processes

· Manage trackers within excel ensuring attention to detail

· Provide advice to employees and counselors as appropriate

· Coordinate team and Cluster calls, managing actions and follow-up with respective team members

· Coordinate team training, overseeing attendance and then usage of new skills ‘on the ground'

Learning operations

· Review the learning curriculum and calendar for both technical and firm-wide learning to ensure full understanding of what courses will be deployed locally for the year and when

· Assist with identifying target learners to attend local deployment of courses

· Liaise with the SL stakeholders to understand the learning needs of the target group to ensure appropriate selection of nominations

· Ensure full familiarization and compliance with the MENA learning policy and procedures document

· Responsible for ensuring all course details, including costings are completed on the standard template and returned to Talent Services immediately after the deployment of a local course for upload in to the learning budgeting tool

· Ensure the correct modules and objectives of each course are understood and stated to ensure accurate and timely release of the course feedback survey

· Ensure all CE hours have been accurately recorded and sent to Talent Services for upload in the HR Systems

· Participate on Assurance coordinator calls and other SL calls on an ‘as needs basis'

· Follow up on CE delinquents within the Assurance Service Line and other SLs on an ‘as needs basis'

· Ensure all courses have the appropriate codes created on a timely basis through liaison with the central learning team

· Full management of on-site support during local deployment of courses including end-to-end facilitator management

· Manage registration and attendance lists on the day of the course

· Ensure timely reporting to the central learning team of any no-shows or cancellations

· Ensure appropriate refreshments are provided for facilitators and attendees within an agreed budget

· Ensure all course materials are available in advance of the course for distribution to the facilitator and participants at the start of the course

· Where applicable obtain necessary cost approvals from office SL Leader or MENA Learning Leader for in-office courses

· Monitor all costs incurred during training to ensure no budget overruns

· Participate in budgeting exercise for technical learning where appropriate through consultation with the business and central SL learning team

· Understand and follow company policies and procedures




Qualifications :

Continuous improvement

· Identify areas of improvement to improve service quality and delivery

Teaming and people

· Build and maintain relationships across the Talent Team and the business

· Provide timely feedback to team members

Stakeholder Management and Networks

· Act as a point of contact between the HR Enablement Team to ensure that Talent activities are executed

· Maintain knowledge of HR practices and key trends

Team management

· Effectively work with Shared services along with the HR Enablement team

Capabilities / Skills

· Experience working in the MENA region

· Experience of working ‘cross border'

· Fluent in English

· Experience with Immigration process and requirements

Experiences

· Knowledge of HR policies, processes and talent management practices within professional services or other industry preferred

· Experience of working in HR Operations, Talent Development or a similar function

· Experience of working with detail and in an analytical capacity

· Experience with coordination

· Experience in managing multiple priorities independently

· Experience in managing and consulting with key stakeholders

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