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Customer Service Receptionist

أبوظبي أبوظبي >
وظائف شاغرة وظائف شاغرة >
خدمة العملاء خدمة العملاء >
كاتب خدمة عملاء كاتب خدمة عملاء >
التفاصيل
https://dbzstatic-a.akamaihd.net/.dist_571f637cb1a035f39f6a412f03b34ac7a13e72fe/ 54501

التفاصيل: نُشِر بتاريخ: 5 مايو 2018

  • نوع التوظيف: دوام كامل
  • الراتب الشهري: 4,000 - 5,999 درهم
  • المهنة: كاتب خدمة عملاء
  • الحد الأدنى من خبرة العمل: 0 - 1 سنة
  • الحد الأدنى من مستوى التعليم: ثانوية عامة
  • صاحب الإعلان: صاحب العمل
  • عدد الموظفين: 11-50 عدد الموظفين
  • المستوى المهني: متوسظ الخبرة

الوصف:

Responsible for the general flow of transactions in the designated department by receiving and assisting the patients, management of patient's appointments, arrangement in the settlement of bills and Insurance Claim Forms.

-Concentrate for extended lengths of time.

-Presentable and pleasing personality.

-Ensures compliance to the policy, regulations, and procedures of the center as a whole.

-Demonstrates behaviors consistent with the mission and goals of the center.

-Demonstrates behaviors that promote positive customer relations with the patients, visitors and other staff members of the center.

-Provides patients, visitors and staff with accurate and updated information regarding the services of the center. This shall be carried out in a prompt and courteous manner at all times, during one-on-one direct interaction or while handling telephone inquiries.

-Ensures adherence to the Appointment System; sees to it that bookings for doctor’s appointments are recorded in an accurate, systematic and well-coordinated manner. Sees to it are properly distributed to all doctors-on-duty while at the same time ensuring that patients are booked for appointments to their preferred doctors (whenever expressed by the patient).

-Ensures that patient’s bill after consultation/ treatment are accurately processed. Validates completeness of data i.e. patient’s signature, doctor’s stamp, completed insurance claim forms, medical reports etc. Coordinates with the nurses, doctors and Ancillary Departments for any inadequacies in documentation requirements.

-Maintains an updated and accurate record of relevant documents including relevant telephone numbers list in the Clinic/ Department.

Female Receptionist, preferably Arabic Speaking.

انشره مع الأصدقاء

 
منطقة
المشرف‮,‮ جزيرة أبو ظبي
0.4 كم من نادي أبو ظبي للفروسية و الجولف
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