SUMAN POUDEL Location: Al Sufouh 1, Al Barsha, Dubai, UAE Phone: PROFESSIONAL SUMMARY Dedicated, vigilant, and highly adaptable professional with over 6 years of diverse international experience spanning security operations, production management, and high-volume hospitality. Proven track record of managing safety protocols, overseeing quality control, and delivering exceptional customer service in fast-paced environments across the UAE, Saudi Arabia, and Nepal. Excellent communication skills with a strong commitment to maintaining operational excellence and safety. WORK EXPERIENCE Security In-charge / Security Guard Adhikhola Security | Kathmandu, Nepal 2022 – 2024 * Managed and coordinated daily security operations for high-traffic environments, including premium nightclubs, bars, and busy shopping complexes. Supervised a team of security personnel to ensure strict adherence to safety protocols and crowd management procedures. Monitored premises closely to prevent disturbances, handle conflicts diplomatically, and ensure a safe, welcoming environment for patrons. Responded swiftly to incidents, conducted basic investigations, and maintained detailed security logs. Production Manager Al Aran Steel and Coupling | Riyadh, Saudi Arabia 2021 – 2022 * Oversaw daily manufacturing and production processes to ensure optimal output and alignment with company schedules. Conducted strict quality control inspections on raw materials and finished steel products to maintain industry standards. Supervised factory staff, enforced rigid workshop safety protocols, and optimized material handling processes. Waiter Al Farooj | Al Ain, Dubai, UAE 2017 – 2019 * Delivered high-quality, fast-paced customer service in a popular dining establishment. Managed order taking, table service, and point-of-sale transactions efficiently while maintaining a clean and organized dining area. Communicated effectively with a multicultural clientele, ensuring a positive guest experience. EDUCATION Higher Secondary Education (First Division) Gyankunja Secondary Boarding School – Nepal Graduated: 2011 --- CORE SKILLS & COMPETENCIES Security & Safety: Crowd Control, Conflict Resolution, Risk Assessment, Team Leadership, Emergency Response. Operations & Management: Quality Assurance (QA/QC), Production Scheduling, Resource Allocation, Inventory Monitoring. Soft Skills: Multicultural Communication, Problem Solving, High-Pressure Decision Making, Customer Relations. PERSONAL DETAILS Date of Birth: 28/01/1996 Nationality: Nepalese Marital Status: Single Religion: Hindu Passport No: PA1518755