Banking & FinTech Professional | Payments & Merchant Settlement Operations

salaryNew

12,000 - 19,999 درهم في الشهر

commitment

دوام كامل

experienceNew

5 - 10 سنوات

qualification

ماجستير


تفاصيل الوظيفة
Dear Hiring Manager,
I am writing to express my interest in a suitable position within your organization in Payments Operations, Banking Operations, or Merchant Settlement. With nearly nine years of experience in banking and financial services across the UAE and Sri Lanka, I have developed strong expertise in payment processing, merchant settlement, transaction reconciliation, and operational risk management.
In my recent role as Senior Officer – Merchant Settlement at Network International (Magnati), Abu Dhabi, I was responsible for investigating and processing payment scheme and Fiserv reject within SLA timelines, reconciling UAE Funds Transfer System (UAEFTS) transactions, reviewing general ledger entries, and processing scheme-related transactions across CUP, NPCI, Maestro, Alipay+, and WeChat. My responsibilities also included merchant settlement, refunds, financial reporting, and supporting audit and compliance requirements.
Previously, I gained valuable experience in card operations and settlement at Hatton National Bank PLC, where I handled Visa and Mastercard settlement and reconciliation, chargebacks, disputes, reversals, and cross-border payments through SWIFT and CEFT. These experiences have strengthened my analytical and problem-solving skills, attention to detail, and ability to manage high-volume transactions while meeting operational deadlines and maintaining accuracy.
I am also experienced in collaborating with Finance, Treasury, Risk, and IT teams to resolve discrepancies, improve operational processes, and maintain compliance with AML/KYC requirements and internal controls. In addition, I am currently pursuing a Master of Business Administration (MBA) at Staffordshire University, further developing my business and leadership capabilities.
I am confident that my practical experience, technical knowledge, and commitment to operational excellence would enable me to make a valuable contribution to your team. I would welcome the opportunity to discuss how my skills and experience align with your organization's requirements.
Thank you for your time and consideration. I look forward to hearing from you.

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